AI operations for insurance claims.
Tempo runs the routine work on every claim: triage, document intelligence, coverage analysis, and settlement prediction. A human reviewer stays in the loop on what matters. Built for claims teams shipping AI into production.
Tempo's at-risk inbox. The agent investigated this breached claim and staged the exact update it recommends: move it under investigation, mark the risk critical, and wait on SIU review. Nothing changes until a person approves it or sends it to manual.
The front office for AI-native claims operations.
Tempo is the system a claims team works in. Agents handle the routine work on every claim, humans own the decisions that carry weight, and every action lands in an audit trail. Built to deploy inside a real insurer, not to demo in a vacuum.
Claims organizations modernizing their operations: carriers, TPAs, MGAs, and self-insured teams buried in routine triage, document review, and status chasing.
Reads, prices, and triages every claim on intake; classifies documents and answers questions about them; analyzes coverage; predicts settlement outcomes; and runs multi-step agent workflows through a governed, logged tool surface.
A claims manager or VP of operations deploying AI without giving up control or auditability, and the adjuster who wants the busywork done before they open the file.
Cuts minutes-per-claim and time-to-resolution, lifts the share of claims auto-triaged, catches risk and fraud earlier, and turns every action into a defensible, board-ready number.
Built on production infrastructure.
Tempo runs the work alongside your team.
Not a chat assistant. A front office that reads every claim before a human opens it.
Agents handle the routine work.
Auto-triage on every new claim: priority, risk, fraud signals. Document classification on upload. Coverage analysis. Contact extraction. Draft email replies. Scheduled reminders. Suggested next actions at every step.
Humans review what matters.
Every AI action shows up in the activity feed. Escalations surface to the inbox. Flags are reviewable, approvals are tracked, the audit trail is one click away. No black box.
ROI you can defend.
Reporting exposes minutes saved per claim, percent auto-triaged, escalation rate, average time-to-resolution, and per-call token cost. Operational impact in numbers, not in vibes.
What the platform does.
Auto-triage at intake
The agent reads every new claim (priority, risk, fraud signals, recommended next step) before an adjuster opens the file.
Document intelligence
Uploads get classified and key data extracted automatically. Ask any document a natural-language question and get a cited answer.
Outcome prediction
Claude analyzes similar resolved claims and predicts settlement range, timeline, and confidence on every claim, at every status change.
Based on 47 resolved water-damage claims with similar coverage and amount.
Agentic chat
Eleven real tools, not just text. Search, update, flag, remind, run bulk actions across portfolios via natural language.
Running search_claims…
Found 12 claims. Top 3 by amount:
It also works the systems that have no API.
Most carrier work still happens in legacy portals behind a login. Tempo's operator agent signs in, reads the screen, fills the forms, and stops when coverage says no. Every run is scored against the portal's own system of record.
- Scenarios passed
- 4/4
- Average run
- 52s
- Correct refusals
- 3
Portal scenarios passed
Agent tools
AI evals
Production tests
Audit-tracked
See Tempo rescue a claim, end to end.
One reviewed synthetic case. One governed agent workflow. One human decision at the finish. Then sign in to explore the broader workspace.